Return and Refund Policy
Last Updated: [10 Aug 2024]
At TheGroWeb, we strive to provide high-quality digital products that meet your needs. Due to the nature of digital goods, all sales are final, and we do not offer returns, refunds, or exchanges once a purchase has been completed.
1. Digital Products
- No Returns: All digital products purchased from TheGroWeb are non-returnable. Once you have successfully downloaded or accessed the product, we cannot offer a return.
- No Refunds: We do not provide refunds for any digital products after purchase. We recommend that you carefully review the product details, including descriptions and previews, before making a purchase to ensure it meets your expectations.
2. Product Issues
If you experience any technical issues with a product or if the product is not as described, please contact us within 7 days of purchase. We will work with you to resolve the issue, which may include providing assistance with downloading or accessing the product.
3. Exceptional Circumstances
In rare cases, and at our sole discretion, we may consider a refund if there are significant issues with the product that cannot be resolved. However, this is not guaranteed and will be evaluated on a case-by-case basis.
4. Contact Us
If you have any questions or need assistance with your purchase, please contact our support team at contact@thegroweb.com. We are here to help and will respond to your inquiry as soon as possible.